FAQ

01

How are precision parts packed for international shipping?

Anti-rust paper, EPE foam, sealed plastic bags, rigid export cartons or wooden cases to prevent scratch, rust and deformation during sea/air freight, specially protected for sensitive semiconductor and sensor components.

02

Which shipping methods are available?

Sea freight, air freight, express courier (DHL / FedEx / UPS) for small samples. We work with forwarders for DAP, DDP terms.

03

After-sales & Technical Support

04

What if non-conforming parts are received?

Please provide photos and inspection evidence. We review root cause and provide corrective actions: rework, remake or compensation according to contract terms. 8D report.

05

Can your engineering team support DFM design optimization?

Yes. Our engineering team offers DFM feedback to reduce machining cost, shorten lead time and improve part stability before formal production.

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